Refund policy
We hope you are happy with your purchase from Feed Me Threads. However, you can return any item for a refund within 30 days of purchase if you are not completely satisfied with it. Returned items must be returned to us unworn and in the original condition you received them from us and accompanied by the returns slip. On receipt of returned items, we will refund the full amount excluding postage.
We advise you to send your items back via a recorded post service and get a proof of postage as we cannot be held liable for any goods lost in transit to us. The items are your responsibility until they reach Feed Me Threads. This will ensure that you will receive a full refund, even if your goods are mislaid in the post.
Please don’t forget to complete your returns form. Once your goods are accepted back into stock, you will be issued with a refund. We can only refund the card originally used for payment. Please tell us why you are returning your item(s) to help us to improve our service and goods in the future. We endeavour to process postal return refunds as soon as possible, but please allow 10 working days to be credited in your account.
We will only refund the delivery and postal charges on damaged or defective goods
Please don’t forget to complete your returns form. Once your goods are accepted back into stock, you will be issued with a refund. We can only refund the card originally used for payment. Please tell us why you are returning your item(s) to help us to improve our service and goods in the future. We endeavour to process postal return refunds as soon as possible, but please allow 10 working days to be credited in your account.
We will only refund the delivery and postal charges on damaged or defective goods
FEED ME THREADS
2a Francis Street,
Leicester, England,
LE2 2BD
Please click here to print out a returns form
